Concord Auto Protect
Avg. Plan Length
2 to 5 years
King Of Prussia, PA
How many vehicles would you like to protect?
About Concord Auto Protect
Concord Auto protect is a car warranty provider that is headquartered in Pennsylvania. Boasting an industry-leading suite of technology and service, this company aims to provide top-notch service even as the average length of car ownership increases. Their policy’s features include 24 hour customer service and a 30 day money-back guarantee.
Review Composite Score
4.93/5 Very Good
Based on 169 Reviews
Quality of Repair
I have a 2012 Hyundai Hybrid Sonata. I have had to have 3 repairs thus far. A water pump, a door lock actuator, and a power window master switch. I just called Concord Auto Protect and told them what the problem was, took to the Dealer (because it was a Hyundai, I needed a Hyundai Certified Repair Tech) and it was fixed with Concord Auto Protect paying the dealer directly. I take really good care of my cars. I wouldn't have a used car today without Concord. Cars today have computer everything. You have to know what you are doing to fix anything. They have always been nice when I called. At this point, my brother also has that warranty. He hasn't needed anything, but it is nice to know it is there.
When I had to cancel my policy the lady was very nice and understanding ,
Great thing to have when your car need major work done. #1 on customer service . Thank you so much Concord .
My alternator went out on my ford focus .Concord was amazing they were quick and had me out of the shop really fast . Thank you!
I had a major issue on my engine . cocncord was really good . I am especially happy about my $0.00 deductible
Great customer service. The claims process was easy and Concord took care of all my needs in no time. Thanks Concord!
Excellent customer service
I am happy with the out come of my policy .It was a great investment and saved me a lot of money in the long run
First claim i submitted went really good.Super quick and easy process
I plan to do a road trip with the family so i made sure to get some warranty before my trip .I feel more confident going on this trip knowing i will be covered .
I had to get my truck towed into the shop after my car broke down on the highway . i was worried and unsure how my warranty with concord would preformed .The were truly amazing .#1 warranty company without a doubt!
Frank was very helpful during my claims process.My air conditioner was blowing hot air .Concord was quick on getting my repairs taken care of .
Concord was recommended to me by my Mom who speaks highly of your company!
They have never let us down.
The procedure to file a claim was very easy .i was very happy with the turn around time .Keep it up concord !
My factory warranty has ended do to me reaching the miles .After shopping around and comparing the top company I was confident that concord would be the best company . They were great on the phone . i also saw very good reviews online and the price was competitive !
I needed service for my air conditioner.I mad sure the repair was done with original parts . To my surprise that is exactly what concord used .I could not be happier . I recommend concord
I purchase the top of the line extended warranty coverage from Concord on my 2011 BMW 740li. The coverage was expensive, but the car has 60,000 mi and I was afraid of what I could get into with repairs. 6 month’s later the check engine light came on. I took it to the BMW dealer who tracked it down to a cracked manifold cover. Estimate was $1,600. BMW contacted Concord. Concord insisted on having their rep check out problem for himself. He showed up the next day at BMW, checked it out and left. BMW contacted Concord the following day to see what was going on. Concord asked BMW to fax them a copy of my last visit there (I had brake pads installed 2 Months earlier). As soon as Concord received that fax, they authorized full payment to BMW, less my $100 deductible. BMW says my car should be ready tomorrow. Overall I’d say a great first experience with Concord. I never spoke to them, and I kind of liked the idea that they sent someone quickly to the BMW dealership to check out what they were telling me. I’d give Concord an “A” so far!
So far so good amazing customer service and unbeatable prices for the coverage. Thanks Concord!
I was well pleased with the young gentleman that I talked with. His name was Steve West, he was very Knowledgeable and extremely helpful . I was very satisfied with his help and that is the reason I decided to go with Concord. Looking forward to a long relationship, I will highly recommend Concord to all my friends and family.
I had a very good experience with concord .When my car broke down on the highway i was worried till i gave my warranty provider a call.They were a great help!
Nice people to work with.I had a engine rebuilt thru concord recently .they were great
The best extended car warranty company . hands down
Great service i would definitely recommended to everyone that wants extended warranty thank you
Morse was excellent coordinator Answered every question Seems very knowledgeable about the product. Now the real test will be when the time comes that I need to make a claim. Otherwise Morse was a very good in what he does. 5 ☆☆☆☆☆
The best service experience I have had in a long time.
I found Gene to be very helpful in explaining everything to me and I feel that he set me up with a great plan for my car
Morris has gone above & beyond on the customer service! He has always been there to answer any questions and add recommendations to add maximum service/cost that set him & Concord above all the other warranty companies. 5 Stars -highly recommend!!
We have concord warranty for 4 years we are extremely relived to have this plan it has payed for itself already so i am happy with my investment
Concord is # 1 i had set up a plan with Morris and they really stand behind their plans a great and rare thing . I had a sunroof issue with my Toyota about 5 months into the plan .I gave Morris a call (my account rep) who was helpful, quick, efficient and there for me. Thanks for the awesome service! if i decide to buy out my wife's car that is leased i will 100% be giving concord a call.
i have the premium plan .whenever i call i get someone on the phone right away . The same goes for my tech .Concord auto is a pleasure to work with
My Toyota factory warranty expired. i had to find a new company. I compared different company's and plans for 3 weeks .Concord was clearly the best. I did pay a little extra but i know i went with the best!
Concord got me discounts for being disabled and a veteran .i am very pleased with my price and deductible .
Concord warranty helped me get my transmission fixed .I did end up waiting a few days but they included a rental during the time the car was being worked on .5 stars !
Excellent sales service
I am extremely satisfied with Concord auto warranty.We had 2 incidents one with the engine and one with a window motor issue .Concord is always a great help .Thank you
My representative Devion was very helpful throughout the course of my call. I was very flustered before I spoke to him but he was able to help and he assisted me with all my concerns .He made sure I had all my problems resolved before ending the call.Thank you for the help Devion !!!
Steve West was courteous and professional and very helpful. With all the competition for warranty coverage available, Steve's personal touch was the reason I chose Concord.
We are confident the we will have no issues when, and if I need Concord car warranty services.
Concord was exceptional when i needed to have me engine rebuilt 4 of my pistons seized up and concord was able to help with that.Great company great service
Concord went above and beyond to get the job done right when my Air conditioner stopped working on my Ford F150 .Great customer service !
Using the warranty was quick and painless. I am happy with concord .
Steve was very nice and patient as I did my due diligence and compared several companies. I ultimately chose Concord because of his customer service and it appears to have better coverage options. Thank you Steve.
I have the premium plan for 2 years now .I am so happy with concord . awesome company
We got a warranty plan set up on a volvo xc .Concord has helped us we multiple repairs over the last year . We highly recommend this company they are friendly and available to help when you need them.
My customer brought in a mercedes-Benz e350 for a Bad Ac condenser .Concord was very easy to work with .very quick service compared to other warranty company's i have dealt with in the past.My staff was impressed and wanted to give them a positive review
Great Customer service any time I call.
Great experience. The Mechanic was very professional, helpful and efficient. Thanks Concord!
Robert was most courteous and pleasant. He was knowledgeable about services. I can't say any more until I find it necessary to use the service.
I just purchased a Concord warranty today for my BMW 350e. I was astounded by how easy it was and was very pleased to find out the total cost was actually,LESS than the cost through BMW. The Rep. was exceptionally helpful and we are very pleased.
This company has helped me 3 times .Very easy to deal with
I asked them to email me a quote i reviewed and purchased that same day. Thank You
I saw a commercial on tv so i gave them a call to get a price on a c300 . They gave me a great price and i saw really good reviews online so i got it set up on that call .
Gene was super helpful and very professional at what he does. Took his time to answer each and every question possible. Ty again for everything
My Dad recommended Concord because they are covering way more than any other company he had in the last 20 years
I purchased a used Ford F150 with low miles .I thought it would be a good idea to shop around for a extended warranty After doing my homework i went with Concord auto Premium.
Concord is easy to work with. I had no issues with getting repairs covered and taken care of . No problems with getting things approved . very kind and easy to work with.
I feel this is the best coverage out there . Concord was helpful and i had no problems when i needed repairs for my Ford F150 transmission.
I have a warranty on my Nissan with concord . I am so pleased with the service i just purchased a 2nd plan for my wifes car.
Concord helped me every step of the way. They were kind and courteous when my water pump needed to be replaced .Thank you Concord !
I am very pleased with the Concord warranty plan .We were able to use my repair shop of choice and the covered towing and rental car .quick claims process . i was in and out of the shop!
Best company ! Will be happy to recommending your service to all my friends.
Thanks for the great services. The discounts i got were great. Concord auto has been a very good investment for me . I recommend Concord to any and all who need a protection after the factory warranty has ended .
After my car got totaled concord was awesome . they assisted me in transferring my plan to my new car. it was quick and easy and had no additional fees to transfer.
My ram 1500 was having some issues so i took it into the shop and they told me i needed a new engine . I am thankful that i have Concord premium plan . They were there for me when i needed them .
Friendly and very knowledgeable representative. Would definitely recommend!
1st time using the coverage in 3 years and i can say it paid off.concord was there for my repair and they paid the shop directly. awesome
Called in and spoke with Robert, he was great and patient which was the most important !!
My 89 year old mom thought that was really important So we got a plan with Concord
Donald did a good job explaining and answering all the questions that I had. I had a good experience.
Happy customer we are glad we have concord premium plan. It has saved us a few times .
I called in to confirm some information on my account and I got a real person immediately to help me . Excellent
Service is good Got my AC compressor fix on my ford F150
When i was searching for coverage on my wife's new ride i wanted to make sure she was protected, fielded calls from many companies and chose Concord because they were & still are the best rated. Now that I had to use it I can say i made the right choice and thank them for helping
No payment options like the other company's but if you can do a one time payment they can save you a lot of money in the long run. enough to go on a vacation !
Concord auto protect price and warranty plan seamed like the best option Plus their rep was very helpful and willing to price match the best offer i got .
I was looking for the best extended warranty for my vehicle online. I received a call from one of the top 8 best companies Concord Auto Protect. Very pleasant conversation with Gene from Concord Auto Protect. Gene gave me a great deal and feel very satisfied with my vehicle's extended warranty so far.
My representative was very professional and courteous. I let him know that I was a AAA member and he found me a discount. The price was reasonable enough that I signed up instantly. When I compared their rates to their rivals, Concord beat them all! Thanks Concord for the great experience!
We purchased Concord Auto Protect about two years ago for my sons jeep. He had a small repair that needed to be taken care of and it was fully covered. We had no problems at all and the whole process was very smooth and quick. The staff at Concord Auto Protect was also very nice and understanding with anything we needed. Thanks again guys !
The representative I spoke with are really nice people. They did real good customer service and everybody seems real good about everything. i am glad i went with concord
When my original factory auto warranty had just expired, I needed to find a new one. When I called to purchase with concord , the rep was awesome and got me a outstanding deal. The best part is recently i had to use the coverage and Concord was amazing. I would recommend them.
We did comparisons and Concord auto rated pretty high. i did some homework and we looked them up. I felt comfortable and not pressured at all.
My warranty was expiring off of my Nissan. It's a every day car, nothing wrong with it. I wanted to have coverage to extend the warranty on it . Concord seemed like the best company out there .
We signed up with Concord about 1 year ago, we had an issue we took it to our local shop & Concord was amazing !! Thank you
Concord Auto Protect is the only car warranty company i would recommend. I have used others in the past but their customer service is on another level and simply amazing. Pricing is pretty fair i think personally also.
Jeff was extremely cordial, helpful and informative. He was a pleasure to work with and offered me a coverage with great value that best fit my needs. I will recommend your company to my friends and family who are also looking for an extended warranty for their car.
Concord was very professional and Gene, the specialist was fantastic. Honest, courteous service, he answered all questions. I talked with many different companies and none came close to the quality of coverage, benefits, value and excellent customer service that Concord offered me. I would recommend this company to anyone looking for extended coverage!
Concord Auto Protect is one of the best auto warranty companies I have used to this day. They gave me a really fair price and when I had a claim everything went smoothly. No excuses at all, I stand behind them. I would recommend friends and family to give them a chance.
Great customer service. Spoke to Gene and he was able to take care of all my needs in a swift and timely manner.
Spoke to Mo Grant at Concord and he helped me out with all my questions and needs for my 2012 Chevy Impala.
Spoke to Steve at Concord, and he was really A rock star! He answered all my questions in a timely fashion, and was very patient with me. Thanks Steve!
I have 2017 Lincoln MKX needed everything covered single woman don’t like car issues if the mirror tweets wrong I want to be covered down to the stereo I am an Missionary Evangelist travel quite extensively can you help me I am A little over 50,000 maybe 50,150 miles on it
Spoke to Morris Grant over at Concord, and I must say he truly went above and beyond to get me where i needed to be as far as price and coverage goes for an extended warranty on my Range-Rover. Thanks Morris, and I will give your business cards to all my friends!
Gene was absolutely great. Pleasant to talk to and went over all my questions prior to purchase!
Steve West set us up for an extended warranty on our 2013 F-350 and got us the best rate and was even able to break up the amount into payments! would definitely recommend Concord Auto Protect to anyone looking for a brand name company at an affordable rate.
Smooth claims process happy to be part of the concord family
I was shopping around for a good deal and Concord was able to get me a awesome deal on my Toyota so i went with them soon after my car had a transmission problem and concord was there to help.Thank you
Me and my co worker both decided to go with concord they gave us a multi car discount and were able to get the best plan plus added savings.
Had the premium plan for 2 years then the car got totaled .Thankfully concord was able to transfer the plan to the new Honda accord we ended up getting . very easy to deal with .no fee .
super honest company
Spoke to Gene over at Concord to get an extended coverage plan on my infiniti, and I gotta say that he was the most honest respectful sales rep ive ever spoken to, and most importantly he got me the lowest rate out of all the companies I have shopped! Thanks Concord you guys rock!
Best rate I received out of the 3 companies i shopped for coverage on for my jeep. Would definitely recommend Concord to anyone looking for a great company at a low price!
Spoke to Gene at Concord to try to find a reliable company to cover my truck. He was very helpful through out the buying process, and was patient enough to earn my business. Genes a great guy, and Concords a great company. Would highly recommend.
Jeff ** took care of us from start to finish. He answered all questions we had and explained in great detail everything we are covered for. I'm very happy with the process and I couldn't ask for anything more from an outstanding company!
I just bought our third CAP Policy from Jeff ** in the past 2 years. He also sold our daughter and son-in-law a warranty. Very easy to work with, no pressure, flexible, and engaged with the customer. Check him out!
I spoke to Mo Grant at Concord. He was knowledgeable and easy to understand about their coverage options. He suggested the best plan for my driving habits. I was so impressed that both myself and daughter, Allison, purchased plans.
The main thing that made me look into a warranty was the age of my car. It's almost 10 years old. I first heard about Concord from the TV ads and when I spoke with someone from there, they were very nice. They were friendly, helpful and insightful. That’s why I signed up.
MY EXPERIENCE WITH CONCORD WAS A BLESSING I HAD TO have my rear end fix on my car And Concord was there, and had it fixed for me.
I'm a maintenance fanatic when it comes to my vehicles that I keep for 7 to 10 years. However, the day of shade tree mechanics, when it comes to current automotive technology and repairs, is gone. And, the price of repairs have sky rocketed. So, after weeks of research and company warranty coverage comparisons I decided on Concord Auto Protect because of their straightforward approach to vehicle warranties and simple to understand policies that clearly state their warranty coverage. Now, I never expected to have to use the policy, but after a recent engine warning light came on I'm glad I had Concord Auto Protect's vehicle service program. That engine warning light resulted in a major engine problem requiring thousands of dollars to correct. Within 12 hours of my dealer contacting Concord Auto Protect they reviewed and approved my claim.
very helpful reps over at concord when i had a issue with my truck. Very professional and quick on the repairs
im glad i have the premium plan it paid for itself and i have another 2 years left
Don was very helpful when i called to get some work done .thanks don you did a great job
Got a great deal. Didnt have to use it yet but my girlfriend had it and they fixed her AC. thank you Jean.
Donald was very helpful and explained everything in great detail. He worked with me to get the best deal for what I needed. It was a quick and simple process. Would definitely recommend and will use them in the future.
Concord Auto Protect has treated me amazing for well over 2 years now. Pricing is always fair and their customer service is just simply amazing. Im very happy to be a proud customer of Concord Auto Protect.
I called several companies looking for a second extended warranty on a car approaching 100,000 miles. Most of the people that I spoke to gave me the hard sell: “this offer only applies until you hang up” or “if you buy now, I’ll take money off”. They could do that because their prices were all high. Jeff, however, was awesome. He didn’t hard sell me or try to upsell. He simply told me what they had to offer, gave me the discounts that they offer up front and gave me plenty of time to think about it and discuss with my wife. There was no offer that was taken away if I didn’t buy RIGHT NOW. The plan I purchased is very comprehensive and priced lower than the competitors. All in all it was a great experience.
Concord Auto Protect is the only car warranty company i would ever recommend. I have been using them for years and never have had a problem with them. Would highly recommend them to friends and family as well.
This company is outstanding! I used my policy several months after purchasing it and the cost of repairs almost covered the cost of the policy on my BMW. I just purchased another policy for my son's Jeep! Money well spent!
I am satisfied with the assistance I received!!! I have had Concord's warranty since Sept., I finally needed it and they came through. I have the tire and wheel coverage as well and they just helped me get 2 new tires for my car. All I had to do was give the service dept. the phone number and the rest was handled for me. THANK YOU CONCORD AUTO PROTECT!!! Thank you Gene for being such a stand up salesman. I feel much better on the roads knowing I am protected and/or helped with my repair costs. D.R. Head
So far I have had Concord Auto Protect for 2 years on my newer jeep. I'm very happy with their customer service and how they took care of the one repair I needed. ZERO problems during the whole thing, I'm a very happy customer.
I have been using Concord Auto Protect for my car over the past few years. I have zero complaints about the warranty, It does what it needs to do and so on. Their customer service is amazing and friendly as well. I would easily recommend them to my friends and family.
Awesome customer service my claim was handled super quick and professional. my tech and concord worked together so all i really did was bring in the car in .i could not ask for more. thanks for the pretty work guys!
Sales representative Jeff was pleasant to work with. I received a very good price on the coverage I chose without going back and forth like with other warranty companies.
Concord Auto Protect is always my goto company to use for my car warranty. I have been using them for well over 4 years and i'm very happy with their customer service. They handled the repair very quickly and i'm so happy to be with such an amazing company as well.
I have been using Concord Auto Protect for 2 years now, I purchased the warranty for my 2018 F-150. Im pleased with how the service is and how amazing they treat me as well. I have only used the warranty once so far for a small repair, everything was taken care of. Price wise I think i's fair but what sold me was their amazing customer service.
I purchased a plan with Concorde after my repair shop recommended them to me he told me he had a very good experience with them in the past . They pay and have good customer service . I had an issue recently and they were great.
I never had any issues with Concord Auto Protect, They always treat me amazing. I have a BMW 335 and it had some repairs it needed and they covered it without an issue. I'm happy they have such fast and nice customer service as well. I'm going to be a very long term customer.
Gene was excellent on the phone, explained the warranty protection so well that I only had one question. Made the process very easy and I felt relieved at the amount of coverage I was able to get at a reasonable price. Thanks!
When i first purchased the car warranty for my BMW i was a little worried about the claim process and so on. But 1 year later i had a small repair and went thru the claim process and it went perfect. No complaints at all and the customer service was super nice the entire time and handled everything as well.
When the dealer tried to sell me an extended warranty I decided to shop it. Concord Auto Protect was significantly lower by almost half The coverage was far superior with concord and our Rep was excellent efficient and knowledgeable. Extremely happy and recommending them to all our family and friends shopping for their next vehicle to protect their vehicles through Concord. Thank you! John & Angela Gibbons
Thanks for your help Micheal Solomon. The process was easy and very satisfying. I'd give 6 stars if I could! :)
Professional, knowledgeable and did not pressure for the sale. Hope future service on auto is as good.
Harry was fantastic to work with. Very knowledgeable in explaining the coverage plans available. He answered all my questions and provided the level of detail I was looking for. Very prompt with response to my quote request and made sure I had a full understanding of the packages available. Great Job, Harry!
Excellent Communication in setting up my Extended warranty for my 2014 Ram 1500 Ecodiesel.
Steve was very helpful addressing my needs and made it a easy process of the purchase of my car warranty .
Excellent experience. Thanks Henry!
Harry was complete, accurate, clear and accommodating
I purchased an extended warranty with Concord in 2017. My Jeep ... ended up needing some work done … The mechanic called for verification and had no issues at all, not once but twice. Each time was followed through with outstanding customer service. Would definitely recommend to everyone.
Your customer service representative Brad was excellent. He listened to what I had to say and resolved the situation quickly. He was very professional.
Excellent customer service every time I call
Concord is # 1 i had set up a plan with Gene and they really stand behind their plans a great and rare thing . I had a sunroof issue with my Lexus about 5 months into the plan .I gave gene a call (my account rep) who was helpful, quick, efficient and there for me. Thanks for the awesome service! if i decide to buy out my wife's car that is leased i will 100% be giving concord a call.
Its still too new to tell but the purchasing was easy. Seems to be a good policy at a decent price. They come highly rated and Ralph and Michael were really good to explain everything to me. I only hope I never have to use it.
Mr. Taylor was very nice and was able to set me up with an exceptional and affordable, perfect for me, auto protection plan. Thank You
Quick, easy, comprehensive. Thousands less than any other offer for a high mileage vehicle with better coverage.
Amazing customer service and very fair prices. Im very happy with everything
I dealt with Gene and he was awesome. He explained everything clearly and was never pushy.
I have the plan for 2 years now and had to use it one time when my transmission light came on and I have to say they did a great job walking me through the process and very quick to resolve the issue. Highly recommended. Like
I have been using Concord Auto Protect for multiple months now. Zero complaints at all, They handled any problem that came up. Their customer service is super nice and helped me any way they possibly could.
unbelievable professionalism, and customer service from Gene. Would highly recommend Concord to anyone i know looking for an extended warranty plan on their car.
Super nice customer service and prices have always been fair. Im happy I went with Concord Auto Protect.
Never had any problems at all, The claim went smoothly as well. No pressure sale as well, I would highly recommend Concord Auto Protect to any one looking for a car warranty.
Jeff was extremely helpful, taking the time to answer all my questions and was patient and pleasant to deal with throughout. I appreciate all his help, and will happily reach out to him again in the future. Jeff is exactly the type of representative you hope to deal with when shopping for a product like this.
Concord Auto Protect has always been great to me. I would highly recommend them to friends and family. Everything with them is so easy and painless as well.
My agent was helpful I am satisfied with the service I recieved
Concord Warranty had the most coverage so I went with them. all you pay is the deductible.
Great customer service, easy to talk to, they explained all the benefits and gave me a great deal!
I had a water pump that needed replaced. Thank God for concord auto protect which I got .They came through for me and took care of all the repairs quick and easy.
Concord was awesome and has earned there stripes in my book they helped me with my broken transmission. not to mention the rental car was ready for me as i pulled into the shop .keep up the good work!
Concord has already exceeded my expectations. During the three days my car was being repaired, concord paid for a rental. There was no hassle at any point during the repair process and everyone I spoke to was super friendly.
The customer service at Concord Auto Protect is amazing I could not be any happier. Daniel explained everything very thoroughly and never made me feel rushed.
Fast and easy to work with. I was able to get my repairs done and paid for quickly without dealing with 200 different people and forms.
My customer service rep Don Berman was excellent! Very helpful and informative!! Thank you Don!
Was a pleasure to work with, had more work done than I even knew about and all of it was taken care of with ease. Will most definitely refer my friends to concord!!
I have my car warranty with Concord Auto Protect for about a year. I have only used them once so far to fix my Heat in my car. Everything was covered and everything went smoothly as well. Zero complaints from me and it was well worth the money from my point of view. Also Concord Auto Protects customer service was very nice and helpful thru the whole process as well.
Don Berman was able to work with me with regards to getting the best bang for my buck! I hope the company lives up to its promise once I have a need to use it! Great job!
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