4.46 out of 5

Avg. Deductible



30 day(s)

Avg. Plan Length

3 to 5 years

Established In


Company Location

Baltimore, MD

Complaint Resolution


How many vehicles would you like to protect?

About Carchex

Carchex is a top provider of car consumer automotive products and, in addition to its extensive car warranty services, the company also offers auto inspection, insurance, and financing. An industry leader since its inception, Carchex has continued to grow exponentially. Carchex offers flexible, customizable coverage options and delivers quotes upon the completion of a web form

Review Composite Score

4.46/5    Very Good

Based on 28 Reviews

4.50 Customer Service
4.34 Repair Time
4.54 Quality
4.46 Overall Rating
Felicia T.


carchex reps were good. The lady whom I worked with was really nice. Any question I asked, the reps were right on point and the price was fair

Rick K.


Saw carchex on tv and called them ,within minutes i had a plan setup . now i just need to wait for the waiting period so i can take it in.

Sal E.


I was shopping around and carchex had the best price .

Olga W.


My nissan warranty expired so we got a 4 year plan with carchex used it once for a AC issue we had . happy with this service .

Albert M.


happy with the price .Hope they are good

Paul L.


Carchex`s rep was very thorough with his explanation and was able to answer my questions effortlessly. He was really detailed and I felt like I was speaking to a friend who was very knowledgeable about their product. I felt very confident in their company because of how well he expressed things. Plus they offered coverage for six years or 100,000 miles as well as additional incentives. Most companies only offered three.

John R.


Great company. have them for both of my cars and they cover all my claims.

Dee Q.


Great phone service . They listened and resolved my issue pretty well .

Myra T.


I called to find out if my problem was covered by my policy. it took a few minutes and i got transferred 2 times but got the issue resolved

George D.


I called and spoke with a very friendly and helpful lady Thank you for your help

Reggie H.


I never received my email confirmation. i have no proof that i purchased this plan

MaryAnn W.


I am happy with the service I received. I renewed my contract with Carchex

Allen W.


They are a great they also payed all of my claim. Thanks Carchex

David A.


Carchex is great. All my vehicles are covered for a great price.

Nina M.


I wish I known about them when I first got my car they are amazing

Fahad F.


Customer service is good .I went over warranty service contract and there are a few exclusions that i was not thrilled about .

Beverly N.


These guys are great. I appreciate the hard work = ]

Terry E.


Great customer service when calling in for Q&A. I hope the claims process goes just as good.

Don A.


Awesome job They were very efficient. I got my policy switched to my new car without any issues .

Lisa P.


My rep was professional / helpful in getting my questions handled in a timely manner. no long phone calls .that is something i like a lot about Carchex

Mark K.


They were helpful and understanding I was very pleased with this company MK-.

Robert W.


Fast and easy process to update my billing info . I immediately received email and text confirmation of the changes.I was satisfied

Judith P.


Great service they are super professional . I have always had a great experience when calling with my questions. It’s nice dealing with such a caring company

Mark D.


Awesome company very easy to deal with

Ciara E.


The sales rep was great and very clear. Would recommend them



I love to have this for my truck if something happens i can go get it fixed. At no cost to me just my $100 deductible to the shop

Margo S.


I recently purchased policy and i hope i won't have to use it. My rep was great and explained everything to me in a way I could understand and felt confident in moving forward with carchex

Mitch H.


Neil was super nice and courteous. He made the experience very pleasant. There was very little pressure

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